Terms and conditions
Last updated: 14 September 2025
1) About This Business
This website (sudarshansanchari.com) is owned and operated by Sudharshana D T as an Individual/Sole Proprietor. By using this website or purchasing products, you agree to these terms.2) Products and Services
We sell essential oils and related wellness products. All product descriptions, images, and prices are in INR and are subject to availability.3) Orders and Payments
Orders are confirmed after successful paymentPayments are processed securely through Razorpay
We may cancel orders for stock issues, pricing errors, or suspected fraud
All transactions are in Indian Rupees (INR)
4) Shipping and Delivery
Processing time: 1-7 business daysDomestic shipping: 3-7 business days after dispatch
Shipping charges apply as shown at checkout
Tracking information will be provided when available
5) Returns and Refunds
Same-day cancellation allowed before shippingReturns accepted only for damaged, defective, or wrong items
Report issues within 48 hours of delivery with photos
Refunds processed within 7 business days after approval
6) Product Safety
Essential oils are for external use onlyPerform patch test before use
Not intended to treat or cure medical conditions
Consult professionals for health concerns
7) Customer Responsibilities
Provide accurate shipping and contact informationMust be 18+ years old to place orders
Comply with applicable laws
8) Contact Information
Business Owner: Sudharshana D T (Individual/Sole Proprietor)Email: sudarshansanchari@gmail.com
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM IST
9) Updates to Terms
These terms may be updated. Changes will be posted on this page with the updated date